SHIPPING POLICY

Shipping Policy – ZKRAIS Pet Store

At ZKRAIS Pet Store, we aim to deliver your pet essentials quickly, safely, and reliably.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

Shipping Time

  • Domestic delivery: 5–10 business days

  • International delivery: 7–20 business days (varies by location)

Delivery times may vary depending on your location and courier delays.

Shipping Charges

Shipping fees are calculated at checkout based on your location and order weight. Occasionally, we offer free shipping promotions on selected items or order amounts.

Order Tracking

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status in real time.

Delays

Delays may occur due to customs, weather conditions, or carrier issues. ZKRAIS Pet Store is not responsible for delays caused by shipping carriers.

Incorrect Address

Please ensure your shipping details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact our support team for assistance.

Thank you for shopping with ZKRAIS Pet Store — where your pet’s happiness comes first. 🐾